The Sunday Salon is a Facebook group that has become an
informal week in review gathering place for bloggers.
It is also a place to share our thoughts about things of a bookish nature.
You can also link up weekly on Readerbuzz.
The Sunday Post is a weekly meme hosted by
Kimberly @ Caffeinated Book Reviewer
~ It’s a chance to share news~
A post to recap the past week on your blog, showcase books and things we have received, and share news about what is coming up on our blog for the week ahead.
HAPPY SUNDAY EVERYONE!
Happy Mother’s Day!
This year Mother’s Day falls on Mr. Dollycas and my 40th Wedding Anniversary. We are looking forward to celebrating with family this afternoon with a cookout.
A day with most of my kids and grandkids is just what I need after a super frustrating week. Last Sunday morning I was working on a batch of emails and at about 10:30 my internet went down. There had been a tech here that morning to troubleshoot issues our upstairs neighbors were having with their internet and cable and I noticed ours was out right after he left. We called our service provider to send him back and we received the royal runaround for most of the day. They told us the soonest someone could be here to check it out was Thursday. When we said that was unacceptable because we work from home, the woman said, “Sure you do, everyone says they work from home”. I may have gotten a little irate. It wasn’t just the internet our cable was messed up too. We basically had 2 channels. News and a local channel and of course, no streaming. Good for reading though.
Monday, Mr. Dollycas called his employer to explain what was happening and their IT Department helped him to use his cell phone to access the internet so he could partially do his job. He thought I might be able to do the same with my phone. It required a call to our provider and adding “hotspot capability”. I know there will be a new charge for that on our bill but it had to be done. While I could work it was dreadfully slow and frustrated both of us.
We kept calling the internet company trying to get through to someone that we needed our service back asap. They said they would put us on a “priority list” and were still basically very rude about something their tech had done. We had done nothing, not asked for service, our bill was paid. This situation was totally on them.
Wednesday we received a call that a spot had opened up at 3 p.m. that day. A whole day sooner than the original appointment. The tech arrived a little after 4 and it wasn’t the same tech that was here on Sunday. This guy lives right down the street and apologized from the start because had he known we were having problems he would have come right over. He never knew until he saw our address on his schedule for the day.
As soon as he opened the box outside we could tell he was livid and called someone. We later found out it was the other tech who had really screwed up but failed to admit it. He thought this was a one-family home and added some type of splitter and severed our line. Plus the box was not closed correctly so it was full of water from all the rain. He then called his supervisor to complain and make a plan. He set up a temporary fix so that both household’s internet and cable were restored. Then he scheduled a lineman to come back at a later date to pull a new separate line for our service. That should happen sometime this week. The next bill should be very interesting.
It was great to meet a new neighbor but then he told us he had been promoted and would be moving for the new job soon. So that means this was a one-time deal. He was so nice and considerate. Daughter #2 used to work for the same company, taking calls like the ones we made this week. She was shocked by the way we were talked to by two of the women. I am glad she no longer works there. I also wish we had another option for these services.
So How Was Your Week?
Weekly Rewind – May 8 – 13. 2023
Thursday – The Ghost Goes to the Dogs (Haunted Bookshop Mystery) by Cleo Coyle #Review / #Giveaway @CleoCoyle #greatescapesbooktour This book received my Paradise Rating!
Have a Great Week!
Your Escape Into A Good Book Travel Agent